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Monday, May 12, 2008

Nothing is Ever Easy!

The Blogger Help instructions, "How do I use a custom domain name on my blog?", for publishing to a custom domain name seemed so simple...

However, I cannot seem to get it to work. I followed the instructions "How do I create a CNAME record for my custom domain" and created the CNAME record 2 days ago. Then, whenever I change my Blogger publishing settings to reflect the custom domain name and try to access my blog, I get "DNS not configured - no match was found".

Some of you who tried to view my blog over the past 24 hours probably got the same error message....sorry. I left those settings in hopes that as time passed, the DNS servers would update and reflect these changes. I have decided to switch the Blogger settings back to the "blogspot" url for now. At least the blog can now be accessed.

I have been searching the "help" forums both on Google and Bravenet (where I have my domain name registered), to no avail. I cannot seem to figure out what the problem is.

I have a support ticket in (to Bravenet), but the replies I am getting are not helping...

First, they ask me about nameservers, but the Blogger Help instructions do not mention anything other than CNAME's. So, I replied to the support tech with a link to those instructions. Next, I get them telling me to create the CNAME as per the Blogger Help instructions. I replied that I had already done that (as I had mentioned when I first submitted the support ticket!). And I only get one reply from them per day it seems.


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Copyright 2007 Donna Littlewood